FAQ
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Frequently Asked
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Lumi Loop
Frequently Asked
Questions
Everything you need to know.
The Drop
When does the Predator drop?
The exact drop date is to be announced. Join the waitlist to receive a 2-hour early access notification before the drop goes public. You will be the first to know.
How many pieces are available?
Only 30 pieces exist worldwide. The Apex Predator is a Founder's Edition — once they are gone, they are gone. There will be no restock.
What are the locked drops?
The Apex Series consists of three drops total. Drop II and Drop III are sealed and will only be revealed once the previous drop sells out. Each design is completely different. Each is limited to 30 pieces.
How do I get early access to Drop II?
Every Apex Predator owner automatically receives 2-hour early access to Drop II before it opens to the public. Your certificate card is your key. You can also join the waitlist to register your interest.
The Product
What comes in the box?
Every Apex Predator ships in a luxury matte black gift box containing: the sunglasses, a holographic microfibre cloth, a branded card, your Founder's Edition certificate, and a Lumi Loop shopping bag.
Are the temples real gold?
The leopard temples are gold-coloured — crafted for a premium aesthetic and built to last. They are not solid gold but are finished to the highest standard.
How do I know my piece is authentic?
Every piece comes with a Founder's Edition certificate card. This card is your proof of authenticity and ownership. If you want to verify your piece, contact us at info@lumiloop.se.
Shipping & Delivery
Do you ship to my country?
We ship to Sweden (free standard shipping) and across the European Union (rates calculated at checkout). If you are outside these regions contact us at info@lumiloop.se.
How long does delivery take?
Orders are dispatched from Sweden in mid-to-late May. Once dispatched, delivery takes 2–3 business days within Sweden and 5–10 business days within the EU. You will receive a tracking number once your order ships.
Returns & Refunds
What is the returns policy?
You have 14 days after receiving your item to request a return. The item must be unworn, unused, with tags and in its original packaging. Contact us at info@lumiloop.se to start a return. See our full Returns Policy.
How long does a refund take?
Once your return is approved, you will be refunded to your original payment method within 10 business days. If more than 15 business days pass, contact us at info@lumiloop.se.
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